Privacy Policy

1. Introduction

Your privacy is important to ITC – International training center s.r.o. (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with Regulation (EU) 2016/679 (GDPR). By using our website, you agree to the practices described in this Privacy Policy.

2. Data Controller

3. Personal Data We Collect

We process data in three categories:

• a) Data you provide: Name and surname, e-mail address, phone number, billing/registration information, and any content submitted via forms.
• b) Automatically collected data: IP address, browser/device info, interaction data (pages visited, time spent), and cookies.
• c) Non-personal data: We may collect anonymized, aggregated statistics (e.g., general geographic location, language settings) that cannot be linked back to a specific individual. These are used solely to improve our services and website usability.

4. Purpose and Legal Basis of Processing

• Course administration & services: Performance of a contract.
• Responding to enquiries: Legitimate interest.
• Website functionality & security: Legitimate interest.
• Analytics and service improvement: Consent (via cookies).
• Marketing communication: Consent.

5. Automated Decision-Making

We do not use automated decision-making processes or profiling that would have a significant legal or similar effect on your rights or status.

6. Cookies and Similar Technologies

We use cookies to ensure functionality, analyze traffic, and support marketing. Non-essential cookies are used only with your explicit consent. You may change or withdraw your consent at any time via your browser settings or our cookie management tool.

7. Sharing of Personal Data

We may share data with IT/hosting providers, analytics services (e.g., Google Analytics), and communication platforms. All processors are bound by strict data processing agreements and are required to provide appropriate safeguards under GDPR. We do not sell your data to third parties.

8. Data Retention

• Course-related and financial data: As required by Czech law (typically 10 years for accounting/tax documents).
• Communication data: Up to 3 years after our last active contact.
• Marketing data: Until you withdraw your consent (or max 2 years from collection if inactive).
• Cookies: In accordance with their specific expiration periods.

9. Your Rights

Under GDPR, you have the right to:

• Access, correct, or request the deletion of your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

You may exercise these rights by contacting us at info@itc-international.eu.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their respective policies.

11. Supervisory Authority

You have the right to lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ): https://www.uoou.cz.

12. Changes to This Policy

We may update this policy periodically. The latest version will always be available on this page, with a notice provided in case of substantial changes.